Refund policy

Returns
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If it is approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Contact your credit card company, it may take some time before your refund is officially posted.
Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at riderpitstop@yahoo.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at riderpitstop@yahoo.com and send your item to our registered address given below.

Shipping
To return your product, you should mail your product to:

MOTOMAX INC

KILA NO. 3, TANWAR FARMS LANE,
ANANGPUR,
FARIDABAD-121003,
HARYANA,
INDIA

PHONE: +91 9870200637

We do not have pick-up facility / we can not provide return shipping label so shipping has to be arranged by the buyer in all cases. Buyer will be responsible for paying for the shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We try our best to keep our customers happy but problems occur unexpectedly even after our strict quality control. Please note, we can only help you if you co-operate with us in resolving the problems. These matters take time but we try our best to resolve all issues as quickly as possible.

In any case, if the goods are not as expected or have any problem, just send us a quick message with pictures and we will try to find a solution as quickly as possible.